2025 marks a new chapter for Papilla by Kim Lim, as the acclaimed Asian scalp care brand opens its doors in London. For those who’ve followed its rise across Singapore and Bangkok, this is more than just another location – it’s the first step in bringing a science-backed, clinically focused approach to hair regrowth to the UK.

Founded in 2019 by Kim Lim, Papilla has always been rooted in a simple but powerful mission: to provide hair solutions that are effective, long-lasting, and deeply personal. “I’ve always had a passion for everything beauty, and scalp and hair are a large part of that too, even though they tend to be overlooked when people think about ‘beauty’” Kim explains. “More importantly, I feel that effective non-invasive treatments are hard to find, so I wanted to introduce alternatives to people who prefer not to go through surgery but are looking for real results.”

Hair loss is far from superficial. It touches confidence, self-esteem, and emotional well-being. Kim’s vision for Papilla stems from her understanding of these struggles, paired with a tireless drive to innovate. “I envision the brand to be synonymous with results and to be able to make real change more accessible,” she says. “As such, I tirelessly travel the world to look for the most advanced machines and treatments, to constantly upgrade our protocols and bring only the most efficient and effective solutions to our customers.”

London, Kim shares, was a natural choice for expansion, “…because it is a city that’s very close to my heart, having spent most of my teenage years here.” Beyond personal ties to the city, she recognised a real need for bespoke scalp care. London’s water quality and climate can challenge both scalp and skin health, and Papilla’s holistic, highly customisable approach offers solutions that truly fit the city’s unique environment.

Sustainability is also part of the plan. From eco-conscious packaging to ethically sourced ingredients, Papilla is committed to aligning transformative results with responsible practices – proving that high-performance hair care need not come at the expense of the planet.

Every detail at Papilla reflects Kim’s hands-on dedication – from product formulation to treatment protocols. “In Singapore, one of the things drilled into us from an early age, especially in school, is ‘results’. That is probably why we’re all so results-driven, and why Papilla works,” she notes. “We focus on bringing real results to our customers, and that’s why so many of them trust us to help them achieve successful hair growth.” Her meticulous approach, coupled with her Singaporean upbringing, has made Papilla a leader in scalp care across Asia: a brand defined by results, precision, and care.

For Kim, her personal favourite remains the Qi Flow Scalp Revival treatment – a harmonious blend of advanced machines, traditional techniques, and a focus on inner wellness. “A positive mindset is vital for healthy hair growth,” she notes, underscoring the brand’s holistic ethos.

Papilla’s arrival in London is an invitation to rethink what scalp care and hair restoration can be. In a city where so many have tried quick fixes and temporary solutions, Papilla offers something rare: a personalised, research-backed, and genuinely transformative journey.

W: Papilla by Kim Lim