Miami Beach luxury residences join select global group to engage the world’s hospitality authority

Murano, a Marquis Association Management property and South Florida’s premier condominium residences located in Miami Beach, has become one of the few luxury residential developments in the world to collaborate with Forbes Travel Guide. Known for creating the Five-Star rating system for hotels, Forbes Travel Guide has long been the global authority on luxury service. Murano has established itself as a market leader in world-class residential hospitality through its engagement with Forbes Travel Guide for a comprehensive luxury service programme.

“Since 2001, Murano has become a premier luxury residential experience for seasonal and year-round homeowners, with a reputation for being one of the finest in the region,” says Rishi Idnani, Managing Director at Marquis Association Management. “With more than two decades of setting the standard in premium residential hospitality, we are delighted to align our second South of Fifth community with the industry’s gold standard in luxury service.”

Forbes Travel Guide is highly regarded for its annual global Star Awards for luxury hotels, restaurants, spas and cruise ships in more than 85 countries. As the global authority on luxury hospitality, Forbes Travel Guide brings the lessons of the world’s finest hotels, restaurants and spas to its consulting clients such as Murano.

A Comprehensive Training Programme

Through this prestigious collaboration, Forbes Travel Guide has developed customised brand standards and a comprehensive training programme for onsite staff based on global hospitality principles. Forbes Travel Guide executive trainers worked closely with Murano’s management team to ensure world-class training is delivered to each staff member. The intensive programme has enhanced service skills and inspired staff to elevate the lifestyle experience for residents and their guests.

“We are proud to collaborate with Murano as one of the few Forbes Travel Guide-trained luxury residential developments in the world,” said Hermann Elger, CEO of Forbes Travel Guide. “Murano has shown its dedication to being a market leader and catalyst for the luxury hospitality industry. The property is investing in delivering superior service, which will ultimately enrich its residents’ quality of life.”

Perched on the tip of the Miami Beach Marina, Murano represents the best-in-class of luxury living in the United States. Since 2001, the world’s most affluent and discerning residents of South Florida have revered the waterfront community as the preeminent choice of primary and seasonal home within the historic South of Fifth neighbourhood. Set across a 4.5-acre site, Murano is considered one of the most luxurious condominium residences in Miami Beach, with unobstructed views of Biscayne Bay and partial views of the Atlantic Ocean. Amenities include a bay-front pool and spa, tennis courts, fitness centre, freshwater pools, private beach club, media and multi-purpose rooms, 24-hour security, and valet service.