Chauffeur and concierge service introduces flawless airport pickups for private jet passengers across London, Paris and Dubai

Feature builds on Wheely’s Perfect Airport Pickup service, responding to growing demand as the private jet charter market grows 13.5% year-on-year

Wheely, the Swiss-founded British services company, today announces the extension of its live flight-tracking technology to support private aviation.

The service is available now and allows passengers travelling by private jet to enjoy the same precisely timed airport pickup experience that has defined Wheely’s Perfect Airport Pickup service for commercial flights.

Customers flying private can specify their aircraft tail number in the Wheely app. Once the flight plan is filed, Wheely’s system begins live tracking, dynamically adjusting the chauffeur’s arrival time to align with the flight – ensuring they reach the terminal ahead of the aircraft landing, even if it arrives early.

The service eliminates waiting time and delivers the efficiency and discretion Wheely’s clientele expect. It also tracks if a flight is diverted or lands in another serviceable airport and makes sure the chauffeur can reroute.

Unlike commercial aviation, where flight schedules are predetermined, private aviation presents unique logistical challenges. Flight plans are often confirmed only hours before departure, and access to FBOs (Fixed-Base Operators) – the private terminals servicing executive aircraft – frequently requires prior permission.

Wheely’s technology handles these complexities and its chauffeurs are aware of FBO procedures, allowing them to access the closest available point to the arrival, and adjust in real-time as flight conditions change.

Where the FBO permits, Wheely chauffeurs will wait planeside for customers. In cases where it is not permitted, chauffeurs will wait in the private terminal as a passenger arrives, ready to depart as soon as the wheels touch down.

Anton Chirkunov, CEO and Founder of Wheely, said: “We’ve extended the same flight-tracking capabilities we perfected for commercial travel to private jets, so whether you’re landing at a commercial terminal or touching down privately at Farnborough, your chauffeur will always be there at exactly the right moment.

“Our customers expect flawless execution and refuse to compromise on time or privacy. As private aviation continues to grow – now a $24 billion market expanding at more than 13% annually – we’re ensuring Wheely remains their natural choice on the ground.

How It Works

Wheely’s private aviation tracking integrates seamlessly into the booking experience:

Customers enter their arrival airport, expected arrival time and aircraft tail number when booking

For flexibility, tail numbers can be added up to the point of departure if not confirmed earlier (common with charter services such as NetJets or Flexjet)

Once flight plan is filed or the aircraft is airborne, Wheely’s system begins live tracking

Chauffeurs receive real-time updates and arrive at the FBO or designated pickup point, so they are waiting for customers on arrival

If needed, customers can enter PPR (Prior Permission Required) details, which are managed to ensure chauffeurs have seamless terminal access

The technology builds on Wheely’s expertise in commercial flight tracking, where the platform aggregates data from multiple providers to deliver the most accurate arrival predictions in the industry.

Meeting Growing Demand

The launch responds to significant demand among Wheely’s customer base. Last year, Wheely completed thousands of private aviation pickups and drop-offs across its three markets in London, Paris and Dubai. Airports include private terminals at Farnborough, Biggin Hill, Luton in the UK, Le Bourget in France, and dedicated private terminals in Dubai at Al Maktoum International and Dubai International.

With the private jet charter market growing 13.5% year-on-year and worth $24 billion in 2025, the new feature will drive increased use of Wheely services and enhance the customer experience.

Perfect Airport Pickup: A Proven Standard

Commercial flights

Wheely’s Perfect Airport Pickup service has set the industry benchmark for commercial airport and main terminal transfers. Its features include:

Live flight tracking with real-time adjustments

Chauffeurs under NDA for complete discretion

Meet-and-greet with name board at arrivals

Complimentary waiting time of 60 minutes with no additional charges

Option to ask the chauffeur to arrive between 15 and 60 minutes after landing

Boarding pass scanning for customers who prefer using paper passes

Book on-demand or in advance, up to three months before

Private aviation

With private aviation tracking integrated in the Wheely app, people travelling via FBOs and private terminals can use Perfect Airport Pickup to protect their time and arrive at their destination discreetly.

Features include:

Live flight tracking with real-time adjustments

Chauffeurs under NDA for complete discretion

Planeside pickup where possible

Private terminal meet and greet

Complimentary waiting time of 60 minutes with no additional charges

Option to book without a tail number or to amend tail number after booking

Book on-demand or in advance, up to three months before