Luxuria Lifestyle International Limited 6 Green Lawns Close, Harpenden, Hertfordshire, AL5 3QD, UK

Last updated: 10 March 2026

1. Introduction

This privacy policy explains how Luxuria Lifestyle International Limited (“we”, “us”, “our”) collects, uses, and protects your personal data when you use our website (the “Site”).

We are committed to protecting your privacy and will always treat your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

In particular, we will:

• Collect your data fairly and transparently
• Let you know how we will use it
• Keep your data secure
• Only collect and process data when necessary
• Never sell or distribute your personal data to third parties

2. Data controller

Luxuria Lifestyle International Limited is the data controller responsible for your personal data. If you have any questions about this policy or how we handle your data, please write to us at the address above.

3. What data we collect

“Personal data” means any information from which you can be identified, such as your name, email address, or payment details.

We may collect the following data depending on how you interact with us:

• Newsletter subscribers: Name and email address, collected when you sign up to our mailing list.
• VIP Subscription members: Name, email address, and any other details you provide when registering for our VIP programme to receive exclusive offers and deals.
• Competition entrants: Name, email address, and any other information required for a specific competition entry.
• Contact form enquiries: Name, email address, and any information you include in your message to us.
• Payment information: If you make a payment via Stripe, your payment details are processed by Stripe and are not stored by us. You can read Stripe’s privacy policy at https://stripe.com/privacy.

4. When and how we collect your data

We collect your data when you:

• Subscribe to our newsletter or VIP Subscription programme
• Enter a competition
• Contact us via the Site
• Make a payment through our Site

Our newsletter and VIP Subscription programme are managed through Listmonk, which is self-hosted on our own UK-based server. Your data is not transferred to any third-party email provider.

5. Legal basis for processing

Under the UK GDPR, we must have a lawful basis for processing your personal data. The bases we rely on are:

• Consent: When you sign up to our newsletter, VIP Subscription, or enter a competition, you give us your consent to process your data for that purpose. You can withdraw consent at any time.
• Contractual necessity: When we process a payment you have made, this is necessary to fulfil the transaction.
• Legitimate interests: We may use your contact details to respond to enquiries you have sent us, or to contact you regarding administrative matters. We ensure our legitimate interests do not override your rights.

6. How we use your data

We use your data to:

• Send you our newsletter, if you have subscribed
• Send you exclusive offers and deals through our VIP Subscription programme, if you have opted in
• Process competition entries and notify winners
• Process payments via Stripe
• Respond to enquiries or correspondence from you
• Analyse Site usage via Google Analytics (with your consent — see Section 11)
• Improve and develop the Site

7. Sharing your data with third parties

We do not sell, rent, or distribute your personal data to third parties.

We may share your data in the following limited circumstances:

• Stripe: If you make a payment, your payment details are processed securely by Stripe. We do not store your card details.
• Google Analytics: With your consent (via our cookie banner), anonymised usage data is collected by Google to help us understand how visitors use the Site.
• Legal obligations: We may disclose your data to the police, regulatory bodies, or legal advisers if required by law or if we reasonably believe disclosure is necessary in connection with any alleged criminal offence or breach of our terms of use.

We do not transfer your personal data outside the United Kingdom.

8. Data retention

We retain your personal data only for as long as necessary:

• Active newsletter and VIP Subscription members: Your data is retained for as long as you remain subscribed.
• Inactive subscribers: If you have not engaged with our emails for six months, your data will be deleted.
• VIP Subscription — unsubscribed members: Your data is deleted immediately upon unsubscribing.
• Competition entrants: Your data is retained for the duration of the competition and a reasonable period afterwards (no longer than six months) to administer prizes, after which it is deleted.
• Contact form enquiries: Your data is retained for as long as necessary to deal with your enquiry and any follow-up correspondence.
• Payment data: We do not store payment card details. Transaction records may be retained as required by law for accounting purposes.

9. Your rights

Under the UK GDPR, you have the following rights:

• Right of access: You can request a copy of the personal data we hold about you.
• Right to rectification: You can ask us to correct any inaccurate or incomplete data.
• Right to erasure: You can ask us to delete your personal data where there is no compelling reason for us to continue processing it.
• Right to restrict processing: You can ask us to suspend processing of your data in certain circumstances.
• Right to data portability: You can request your data in a structured, commonly used, machine-readable format.
• Right to object: You can object to processing based on legitimate interests.
• Right to withdraw consent: Where we rely on your consent, you can withdraw it at any time. For newsletter and VIP Subscription members, you can unsubscribe using the link at the bottom of any email. Your data will be handled in accordance with Section 8.

To exercise any of these rights, please write to us at: Luxuria Lifestyle International Limited, 6 Green Lawns Close, Harpenden, Hertfordshire, AL5 3QD, UK.

We will respond to your request within one month.

Right to complain: If you are not satisfied with how we handle your data, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO). You can contact the ICO at https://ico.org.uk/make-a-complaint/ or by calling 0303 123 1113.

10. How we protect your data

We take the security of your data seriously. Our newsletter and mailing list data is stored on our own self-hosted, UK-based server. All data is stored in encrypted cloud services and transferred via password-protected files where applicable.

However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

11. Cookies

Our Site uses cookies to improve your experience and to help us understand how the Site is used.

What is a cookie?

A cookie is a small text file stored on your device by a website’s server. Each cookie is unique to your browser and contains anonymous information such as a unique identifier and the site name. Cookies help websites function efficiently and perform certain features.

Cookie consent

We use a cookie consent banner on our Site. Non-essential cookies (such as analytics cookies) are only activated if you give your consent through this banner. You can change or withdraw your cookie preferences at any time via the banner.

Cookies we use

• Compliance cookies: These remember whether you have given or declined consent to non-essential cookies, so you are not asked again on each visit.
• Session cookies: These store temporary information to enable core site functionality and are automatically deleted when you close your browser.
• Functional cookies: These are used for essential site features.
• Google Analytics cookies (opt-in only): With your consent, these cookies allow us to count page visits and traffic sources so we can measure and improve the performance of the Site. Google Analytics data is anonymised. You can find out more about how Google uses your data at https://policies.google.com/privacy.

Managing cookies

You can configure cookie preferences in your browser settings. Refer to your browser’s help section for instructions. Please note that disabling certain cookies may affect the functionality of the Site.

For more information about cookies generally, visit www.allaboutcookies.org.

12. Links to other websites

The Site may contain links to other websites. We are not responsible for the privacy practices or content of external sites. We recommend that you review the privacy policy of any website you visit through our Site.

13. Social media

We may maintain official profiles on social media platforms. We will never ask for passwords or personal details via social media. We do not collect personal data from social media platforms.

Where our Site features social sharing buttons, using them may publish content to your social media profile. You use these at your own discretion.

14. Children

If you are under 16, you must have your parent’s or guardian’s permission before providing us with any personal data. We do not knowingly collect data from children under 16 without parental consent.

15. Changes to this policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this policy periodically. Your continued use of the Site after any changes constitutes your acceptance of the revised policy.

16. Contact us

If you have any questions about this privacy policy or how we handle your data, please write to:

Luxuria Lifestyle International Limited 6 Green Lawns Close, Harpenden, Hertfordshire, AL5 3QD, UK